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COVID-19 UPDATE: We are currently dispatching within expected timeframes.  Gloves, masks and hand sanitiser available here.

Delivery info

Free delivery for all UK orders over £70

Free

Orders are sent via Second Class, with an estimated delivery time frame of 2-4 days. Most orders placed before the daily cut off times arrive within two working days (including Saturdays).


Free Delivery on all NHS prescription items

Free

NHS prescription items are sent free of charge, using a courier that will deliver your medication a few days before your prescription runs out.


UPS Tracked

£3.99

Usually Next Working Day. Fully Tracked. Orders placed before 3pm on weekdays will be dispatched the same day. Orders placed on the weekend or after 3pm will be dispatched the following working day. By selecting this option, you confirm that medicines can be posted through the letterbox, and that there are no pets or children at the property who can come into contact with the medication.


UPS Tracked and Signed

£4.85

Usually Next Working Day. Fully Tracked. Orders placed before 3pm on weekdays will be dispatched the same day. Orders placed on the weekend or after 3pm will be dispatched the following working day.


Royal Mail First Class™

£2.89

Usually Next Working Day (including Saturdays). May take up to 3 working days. Orders placed before 3pm on weekdays and 10am on Saturday, will be dispatched the same day. By selecting this option, you confirm that medicines can be posted through the letterbox, and that there are no pets or children at the property who can come into contact with the medication.


Royal Mail Signed For™

£3.49

Usually Next Working Day (including Saturdays). May take up to 3 working days. Orders placed before 3pm on weekdays and 10am on Saturday, will be dispatched the same day.


Royal Mail Special Delivery Guaranteed by 1pm™

£6.89

Guaranteed Delivery Before 1pm Next Working Day (including Saturdays to residential addresses). Orders placed before 3pm on weekdays will be despatched on the same day.


Royal Mail Special Delivery Guaranteed by 9am™

£13.89

Guaranteed Delivery Before 9am Next Working Day (including Saturdays to residential addresses). Orders placed before 3pm on weekdays will be despatched on the same day.


Royal Mail International Tracked and Signed™

£9.99

Delivery usually takes anywhere between 5-7 working days. We only deliver medication to select countries within Europe. We do not deliver outside of Europe or to any of the following countries: Belgium, Croatia, Estonia, France, Faroe Islands, Hungary, Italy, Luxembourg, Norway, Poland, Portugal, Republic of Ireland, Romania, Russia, Spain, Switzerland. By choosing this delivery method, you agree that you have checked relevant legislation which allows you to order prescription medication from the UK.


Discreet Packaging Policy

All items are delivered in packaging that is free from branding. No reference is made to the contents of the package. Our name will not appear on any bank statements, bills or delivery papers, allowing you to order with confidence.


Where do you deliver to?

We currently deliver to the UK Mainland and select European countries. All orders placed before 3pm on weekdays and 11am on Saturdays (excluding public and bank holidays) are despatched via Royal Mail on the same day.

To find out if we deliver to your country, please contact us.


How do I know once my order has been despatched?

You will receive an e-mail once your order has been despatched.


What should I do if I haven't received my order?

Contact us - We will do anything we can to help you. We will look into why your order has not been received and what we can do to ensure that you receive it as soon as possible. 

 

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